At CyproBus Transport, protecting and ensuring the security of our customers' personal data is one of our top priorities. Our privacy and security policy is based on the principles of transparency, legal compliance, and respect for customer rights in the services we provide.
1. Protection of Personal Data
Your personal data is processed in accordance with the Personal Data Protection Law (KVKK) and related regulations. All collected information is used solely for providing our services and improving customer satisfaction.
What Data Is Collected?
- Name, surname, and contact details (phone number, email address).
- Reservation and transportation details.
- Payment information (encrypted and stored securely).
Purposes of Data Use:
- Carrying out reservation processes.
- Improving service quality.
- Better addressing customer requests.
2. Data Security
CyproBus Transport implements advanced security measures to protect your data from unauthorized access, misuse, loss, or alteration:
- Secure communication is ensured through SSL encryption technology.
- Data is accessible only to authorized personnel.
- Regular system updates and cybersecurity audits are conducted.
3. Sharing Data with Third Parties
Your personal information is not shared with third parties without your explicit consent. However, under legal requirements or for service delivery, it may be shared in the following cases:
- With relevant official institutions in cases of legal obligation.
- With authorized financial institutions for payment processing.
- With contracted partners (only when necessary for service provision).
4. Use of Cookies
Our website uses cookies to enhance user experience. Instead of collecting personal data, cookies store your preferences, allowing for faster and more convenient service.
5. Customer Rights
Our customers have the following rights regarding their personal data:
- To learn what data is collected.
- To request correction or deletion of data.
- To object to the processing of data.
- To request data transfer within the legal framework.
6. Contact
For questions or requests about our privacy and security policy, you can contact us:
- Email: operasyon@cyprobus.com
- Phone: +90 533 833 00 44 / +90 533 899 00 99
At CyproBus Transport, we prioritize your security and privacy. We continuously work to maintain the trust you place in us.